Indianapolis · Greenwood · Central Indiana
A leak under the sink, a toilet that won't stop running, a sump pump that quit before a storm — plumbing problems never wait for a good time.
Carter's My Plumber diagnoses the problem, explains your options in plain language and gets your plumbing working again — usually the same day.
Live dispatch answers 24 hours a day.
When something goes wrong with your plumbing, you shouldn't have to wonder who to call or whether you'll be pushed into replacing something that can be repaired. Carter's My Plumber provides plumbing repair and installation throughout Indianapolis, Greenwood and the surrounding Central Indiana communities.
Our licensed plumbers work on water lines, drains, fixtures, sump pumps, gas lines, water heaters and water treatment equipment. We find what caused the problem, show you what we found, and give you clear repair and replacement options with a flat price before any work begins — whether you're dealing with a hidden leak, a clogged drain, low water pressure or a failed shut-off valve.
One failing part can shut down a kitchen, a bathroom or an entire house. These are the signs homeowners call us about most.
Every category below has a dedicated page with more detail. Here's what our plumbers actually check when you call.
Hidden leaks show up as a warm spot on the slab, a stain on the ceiling or a meter that keeps turning with everything off. We locate the leak with pressure testing and acoustic and thermal tools before we open anything up, then repair the section or repipe the run — copper, PEX or galvanized replacement — depending on the condition of the rest of the line.
A single slow sink is usually a local clog. Multiple fixtures backing up at once points at the main line. We cable or hydro-jet the line, then run a camera to see whether the blockage was grease, roots or a broken lateral — because clearing a clog in a collapsed pipe only buys you a few weeks.
Toilets that run, faucets that drip, disposals that hum and shut-off valves seized in place. Most fixture work is a same-visit repair from parts on the truck. When a fixture is past rebuilding, we'll price the repair and the replacement side by side so you can decide.
Central Indiana clay soil keeps sump pumps busy. We test the float, the check valve, the discharge line and the pit itself, and talk through battery backup where a basement finish is at risk. Low water pressure gets traced to the actual cause — a partially closed valve, a failing pressure regulator, a clogged aerator or scaled galvanized supply.
Main water line breaks between the meter and the house, and gas line work for ranges, dryers, grills and generators. Both are licensed work with permitting and pressure testing requirements, and both get tested and documented before we close the job out.
No hot water, a leaking tank, a tankless error code, or hard water chewing through fixtures and appliances. We service tank and tankless equipment and install softeners and reverse osmosis systems sized to your household's actual water use.
The honest answer depends on the part, the age of the system and what else is likely to fail next. Here's the way we think about it.
The failure is isolated and the rest of the system still has life in it.
You'd be spending good money on a system that's already at the end of its life.
Your plumber will show you what we found — photos, meter readings, camera footage where it applies — and explain both options when both are genuinely on the table. Free second opinions on any replacement recommendation.
Three generations of the same family, working out of real local shops — not a call center routing leads to subcontractors.
Every job starts with a promise, not a price sheet.
Carter's My Plumber has been fixing Central Indiana plumbing since 1976. That longevity comes from doing one thing consistently: treating every home like it belongs to family. The plumber at your door is licensed, background-checked, and accountable for the work long after the truck pulls away.
If it isn't right, we make it right — no argument, no invoice.
No shortcuts. If the repair isn't good enough for our own home, it doesn't leave yours.
Licensed, background-checked, shoe-covered, and trained to leave your home cleaner than we found it.
You approve a flat price before any work starts. No surprises, no hourly meter running.
Backed by our workmanship guarantee. If something isn't right, we come back and make it right.
Book online or call. A live dispatcher — not an answering service — locks in your arrival window.
Your plumber inspects the system, finds the actual cause and shows you what they found.
You see your options and the flat price for each, and nothing happens until you approve it.
Documented jobs from our own service records, written up by the plumbers who did the work.
Greenwood, IN
Indianapolis, IN
Greenwood, IN
"Best service I've ever had. On time, as agreed, fair priced. A pleasure to do business with!"
"Carter's is a professional and efficient company. My plumber, Alex, was incredible. I appreciated the text with a copy of my invoice, before and after photos, and digital owner's manuals for my new reverse osmosis unit and garbage disposal."
"Great experience! Answered all my questions and gave me the quotes I wanted after the fix. Would highly recommend Kelson as an amazing technician."
We won't quote a number online that we can't stand behind before seeing the problem. Here's what actually moves the price.
Your plumber diagnoses the problem first, then gives you a flat-rate quote for each option. You approve the price before any work starts — there are no hourly surprises and no charge for work you didn't approve.
Carter's works on everything from century-old bungalows near downtown and mid-century ranches on the south side to new-construction subdivisions in Hamilton and Hendricks counties. Those homes fail in different ways, and knowing which is which saves diagnostic time on the first visit.
Central Indiana water is hard. Scale shortens water heater life, clogs aerators and shower cartridges and is the single most common reason fixtures fail early here.
Heavy clay holds water against foundations, which is why sump pumps in this market run hard every spring and why discharge lines and backups matter.
Older Indianapolis neighborhoods still have clay tile and cast iron sewer laterals — prime targets for root intrusion and the reason we camera before quoting.
Unheated crawlspaces and garage walls are where January burst pipes start. Insulation and shut-off placement are worth handling before winter, not during it.
Water service, gas line and sewer work carry permitting and inspection requirements that vary by jurisdiction. We handle that as part of the job.
Carter's provides plumbing repair and installation in Indianapolis and the surrounding communities, including:
Repair, replacement and tankless conversion for tank and tankless equipment.
Drain cleaning, camera inspection, hydro jetting and trenchless sewer repair.
Locate hidden slab, supply and drain leaks before opening walls or floors.
Everyday household repairs, from fixtures and valves to supply lines.
Replace a failed or leaking water service between the meter and the house.
Licensed gas line installation, extension, sizing and leak repair.
Yes. A live dispatcher answers the phone 24 hours a day and we dispatch licensed plumbers across Indianapolis, Greenwood and surrounding Central Indiana cities. Emergencies like burst pipes, sewer backups and no-water calls get first priority, with a 60-minute target response. If the safest first step is shutting off water or gas before we arrive, the dispatcher will walk you through it on the phone.
It comes down to what failed and how much life is left in the rest of the system. An isolated part failure on relatively new equipment is almost always worth repairing. A leaking pipe body, tank or fixture body, repeated repairs on the same system, or equipment near the end of its service life usually points toward replacement. Your plumber will show you what they found and price both options when both are realistic.
Every job is quoted flat-rate before work begins, so the price depends on what failed, how accessible it is, what parts are required and whether the right fix is a repair or a replacement. The plumber diagnoses first, then hands you a price per option. You approve it before anything starts, and there's no charge for work you didn't approve.
Yes. Carter's My Plumber is a licensed Indiana plumbing contractor (CO88900054), insured and bonded. Every plumber is background-checked and drug-screened before entering your home, and every one arrives in a marked truck and uniform so you know who is at your door.
We serve Marion, Johnson, Hamilton, Hendricks, Hancock, Boone, Shelby and Morgan counties from three Indianapolis-area shops: Indianapolis North on E 96th St, Downtown Indianapolis on S State Ave and Greenwood on N State Rd 135. That covers roughly a 40-mile radius around Indianapolis.
If water is actively running and you can't stop it at a fixture shut-off, treat it as an emergency: close the main shut-off and call. A slow drip inside a cabinet is not usually an overnight emergency, but it should be handled quickly — hidden moisture behind a cabinet or inside a wall does more expensive damage than the plumbing repair itself.
Most fixture, faucet, toilet, disposal and drain repairs are finished in a single visit, because the trucks carry the common parts. Water line, sewer and repiping work takes longer and may involve permitting, excavation or camera verification. The plumber gives you a realistic time estimate along with the quote, before you approve anything.
Yes. Use the Book Online form to choose a service and an arrival window, and a dispatcher confirms your appointment by phone. For anything actively leaking, flooding or involving gas, call instead — the phone gets you a plumber faster.
Carter's does not add overtime charges. The flat-rate price you approve is the price, whether the plumber is at your house on a Tuesday morning or a Sunday night.
Yes, free. If another company has told you a water heater, sewer line or section of plumbing needs replacing, we'll inspect it and tell you what we see — including when the honest answer is that the other quote was right.
Every truck rolls from a real address, not a call center. Call the shop closest to you.
Don't spend another day working around a leak, a clog or a fixture that won't cooperate. Carter's My Plumber can diagnose the problem and help you pick the right fix for your home.
